When you have encountered any problem regarding ActiveMedia products, please verify which type of problem first.
1. References user's manual to solve the trouble by yourself.
Most of the answers to these problems can be found in the bundled manual. Please check with your manual that came with the product. It is wise to make sure that all Jumpers are set correctly to further reduce the complexity of the problem.
2. References the on-line technical FAQ to find the latest driver or solution.
Meanwhile, you may check up the Technical FAQ to solve your problem.
If the methods above still cannot solve your problem, we will strongly suggest you to contact any authorized Active Development Co.,Ltd. dealer to serve you in a professional manner. Please find it at the product package, or download a manual from here if you lost your own. |
